| Description |
1 online resource (1 volume) |
| Series |
Perfect phrases series |
|
Perfect phrases series.
|
| Contents |
Perfect phrases for patients upset about their care -- Perfect phrases for patients suffering from a medical error -- Perfect phrases for patients wanting medically unnecessary prescriptions or tests -- Perfect phrases for breaking bad news to patients and their families -- Perfect phrases for dealing with suspected child abuse, elder abuse, or intimate partner violence -- Perfect phrases for dealing with difficult colleagues -- Perfect phrases for dealing with difficult administrative staff. |
| Summary |
In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations. |
| Language |
English. |
| Subject |
Communication in medicine.
|
|
Medical personnel and patient.
|
|
Interpersonal communication.
|
|
Hospitals -- Employees.
|
|
Communication.
|
|
Interprofessional relations.
|
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Misinformation.
|
|
Personnel, Hospital |
|
Professional-Patient Relations |
|
Attitude of Health Personnel |
|
Communication |
|
Interprofessional Relations |
|
Communication en médecine. |
|
Relations personnel médical-patient. |
|
Communication interpersonnelle. |
|
Hôpitaux -- Personnel. |
|
Communication. |
|
Relations interprofessionnelles. |
|
Information. |
|
Mésinformation. |
|
Interprofessional relations |
|
Hospitals -- Employees |
|
Communication |
|
Communication in medicine |
|
Interpersonal communication |
|
Medical personnel and patient |
| Added Author |
Lopez, Bernard.
|
| Other Form: |
Print version: Rotte, Masashi. Perfect phrases for healthcare professionals. 1st ed. New York : McGraw-Hill, ©2012 9780071768337 (DLC) 2011033381 (OCoLC)747167805 |
| ISBN |
9780071773454 (electronic bk.) |
|
0071773452 (electronic bk.) |
|
1280117656 |
|
9781280117657 |
|
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